Jennifer and Bob Mills first approached us in late 2004 as they were just setting out on their journey to acquire and run a rustic winter lodge with an interesting history in the back woods of Maine. Historic Pittston Farm is 20 miles off the beaten path, and operates completely independent of the outside world catering to snowmobilers, hunters, and anyone else looking to explore the North Maine Woods.

Being completely off the grid presented several unique challenges. They needed to be able to process credit card transactions without the use of a reliable phone connection, offer broadband internet connectivity to their guests, and update their office technology.

When the Mills' were finally able to sign the papers on their new business, we were ready to go. We set up a virtual credit card terminal for use over a satellite based internet connection, installed 3 new office computers, a wireless access point, and a network with enough expansion to last them well into the future. All of this with a cost sensitive to the stresses of taking over a new business, and well under budget. We continue to work with Pittston Farm on a regular basis.

Untracked (aka - "Al's Ski Barn") came to us in the spring of 2001. Their existing site, an online ski equipment store, had begun to show it's age and could no longer keep up with sales.

InterFix quickly stepped up to the challenge by building a new site back-end which made working with their product database easier and more convenient for their staff. We made various aesthetic improvements to their site design to bring it up to today's standards. We also moved all of their order processing online to a secure administration site which includes automated "click-and-mortar" credit card processing to make billing easier and more reliable. Also among the myriad of changes and improvements made to the site was the addition of a tool which allows products already available on their site to be quickly added to a popular online auction site.

The result? Sales doubled in the following season alone, the customer experience is vastly improved, the staff can respond more quickly and efficiently to orders, and most importantly, Untracked.com is more successful. The cost? A lot less than you would think.

We continue to work with Untracked.com on a daily basis.